Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase.
All products may be returned within 14 days, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it with the security tag intact and in its original packaging. You’ll also need the receipt or proof of purchase.
When will I get my order?
All UK orders are processed and shipped within 7 business days from the date of purchase. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. Delivery times may vary depending on your destination.
Where are your products manufactured?
Proudly made in Great Britain, our products are crafted in partnership with carefully selected manufacturers who share our commitment to quality and attention to detail. We believe in creating garments that offer exceptional craftsmanship, lasting durability, and genuine value.
How much does shipping cost?
For UK orders, standard delivery is £4.99.
Free UK delivery is available on orders over £100.